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Refund and Replacement 

Return Policy

 

Thank you for shopping at Shanvi Shop.

 

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 9 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

 

To be eligible for a return, please make sure that:

 

  1. The product was purchased in the last 9 days

  2. The product is in its original packaging

  3. The product isn't used or damaged

  4. You have the receipt or proof of purchase

  5. Unboxing Video Needed.

  6. If video is Not there, Claim will not accepted .

  7. No video , no refund no replacement.

  8. After product deliver, customer need to complaint in 2 days .

  9. After 2 days claim will not accepted.

 

Products that do not meet these criteria will not be considered for return.

 

 

Please contact us before you send the product:

 

 

Send the product with its original packing to:

Shanvi Shop

Ho.2 sarafa bazar , sunarhai, jabalpur , madhya pradesh 482002.

 

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Shanvi Shop.

 

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Provide video of unboxing.

 

Sale items

Sale items can be refunded.

 

Condition on which there will be no refund and replacement.

  1. No unboxing video

  2. Inform after 2 days of product Deliver.

  3. Do not like product.

  4. Size issue

  5. Do not like Quality.

  6. Not as per the images. ( Images can be different )

 

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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